Patch
Chief Operations Mascot
Operational Clearance
Patch joined the MTS operations team in 2023 to support our onshore and inshore network engineers. Living primarily in the server racks, Patch eats discarded RJ45 connector clips, monitors fiber optic signal rates, and assists with carrier optimization audits.
"Patch plays a vital role in SLA moral support and ensures that network cable configurations remain... interesting."
Mascot Performance Metrics
Operations Profile
Patch's Daily Operations Routine
Standard SLA Verification Protocol
Hardware & Flooring Inspection
Inspect the server room floors for discarded screws, zip ties, and label clips.
Circuit Migration Monitoring
Oversee active circuit migration queues to ensure that ghost assets are flagged for deletion.
Re-Crimping & Lunch
Lunch break, accompanied by the processing of unused RJ45 connector clips.
NOC Thermal Quality Audit
Validate the ambient thermal quality of server racks by taking a nap on top of the switches.
Global Timezone Handover
Coordinate with inshore and onshore nodes to guarantee smooth active handoffs and continuous 24/7 support structures.